Confidentiality and Data Protection
The information we collect
We process personal data including but not limited to your name, address, contact details and correspondence with you.
For job applicants and employees the personal data we may collect includes data provided to prove your identity and sensitive data such as racial or ethnic origin, trade union membership, physical or mental health or condition, sexual orientation and offences committed or alleged to have been committed.
How we use information
We may gain information about you from your use of this website. It may be ‘voluntary information’ – information that you provide to us such as personal data, (e.g. completing a survey or information contained in an employment application form) or ‘involuntary information’- information that we gather through our monitoring of visits to this website.
Involuntary information will not generally identify individual visitors to our website and is mainly statistical. It will be used mainly to improve the website and its navigability, and to identify areas that are of most interest to visitors.
Where visitors are identified they can be either individuals in their own right and/or organisations that already have relationships with us, and the information we gain will be used in developing those relationships and improving the services we provide.
The information obtained will be retained and utilised in accordance with all applicable laws in accordance with which Whistlebrook will maintain and protect the confidentiality of your information.
Navigating and using our website will not normally require you to provide personal data.
Whistlebrook is the sole owner of the data collected and will not transfer, trade, sell or share the data.
Please note that by using our website you consent to the processing and collection of any personal data that you provide in the manner described.
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type.
Registration for events
Registration forms may need to be completed in order for you to attend or show your interest in attending an event. We may ask you to provide personal data including your name, company name, email address and postcode. This information enables Whistlebrook to contact you about the events you have expressed an interest in. We will explicitly ask your consent to do this. These details will be added to our delegates database and used to identify areas where we can improve our products or services.
Whistlebrook provides a periodical regulatory update to inform those customers using our regulatory report, accounting, ALM, FSCS, Effective Interest Rate and hedge accounting applications of changes in legislation and regulation that may impact your business. This will either be through you contracting for our products, explicitly providing consent, verbally requesting subscription or requesting to be subscribed in writing.
If you would like to unsubscribe to receiving updates please email [email protected]
Applying to work at Whistlebrook
If you submit an application to work for Whistlebrook we will use your personal information to process your application and to produce and monitor recruitment statistics as an equal opportunities employer. We will not take up references without your prior permission. We will not share or disclose your information unless you have given us your consent or we are required to by law. We may be required to carry out a Disclosure and Barring Service check, other vetting and right to work in the United Kingdom checks. When we do so we will comply with the law and your rights when carrying out these checks.
We retain personal information relating to unsuccessful applicants for no longer than 12 months, for use in the event of an appeal.
How we share your personal information
We will not normally share your information without your consent unless we are required to by law. We may seek your consent directly, or may obtain it by telling you about how your information may be used at the time you provide information or enter into a contract with us.
If Whistlebrook merges or is subject to a take-over, we may disclose your information to the new business owners or business partners.
Our legal obligations
We will share specific and relevant information where required to by law, with law enforcement and government agencies or public bodies where we are legally required to do so.
Keeping your information secure
We store information both electronically and in paper form. We have security policies and procedures to protect personal information from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.
Contacting us about your personal information
We will be as open as possible with you about the personal information we hold about you, If you feel your information is wrong or are dissatisfied with how your information is being processed please contact us at [email protected]
Finding out about the personal information we hold about you
You can ask us whether we are keeping personal information about you by sending your query to [email protected]
Requesting a copy of your personal information
We will provide you with copies of your personal data. We will provide this on receipt of a formal written request. This is called a ‘subject access request’.
If you make a subject access request we will provide you with a readable copy of the personal information we hold about you within 30 days and we will not levy a charge.
Please send your request to [email protected], providing proof of your identity.
Questions and complaints
If you want to contact us specifically about the privacy of your personal information, please contact [email protected]