CPM is a software product, supported by a range of services, designed to identify the disproportionate consumption of an organisation’s resources by services, processes, channels, products or customers.
It is this capability which underpins all business transformation and process improvement methodologies.
The disciplines of cost and profitability management are valuable to all commercial and public sector organisations. They are the means by which to ensure that available resources are invested wisely in pursuit of declared goals and objectives.
However, beyond a certain level of scale and complexity within any organisation, it becomes difficult, and sometimes impossible, to identify those components which consume more resource than can be justified by the outputs they produce.
CPM provides the tools and disciplines by which to identify such components, together with the root causes of their failure. This is the key to the success of all cost reduction, service management and profit improvement endeavours.
Specific issues addressed by this approach:
In each of the examples above a clear expression of the resources consumed under each heading is fundamental to the determination of contribution and ultimately profit.
The core function of CPM is delivered by means of a software package capable of capturing and analysing the data required to support all cost reduction and profitability improvement projects. The package also provides the means by which to manipulate, express and distribute the information and business insight resulting from these analyses.
The design objective of the software is to deliver the required function at the lowest cost of both acquisition and ownership. This is achieved by means of readily available Microsoft technologies, products, support infrastructure and business skills.
CPM also provides customers with the freedom to provide any, or all, of the required business skills and support services either in-house, or outsourced, as driven by specific requirements and circumstances.
CPM is “Cloud” enabled and can be delivered as a service (SAAS).
All delivery options are therefore available
Rapid Prototyping is a highly effective means by which to gain early experience of the CPM approach, without the need to invest in the required support infrastructure.
Using the SAAS model and CPM’s Cloud capability it is possible to deliver tangible business benefit by means of a short initial project. Such projects provide both information regarding the value of the approach and experience related to in-house and externally supported components.
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